Complex Care in the North West

We provide complex care at home with tailored, specialist support for long term health conditions and chronic illness, helping complex needs patients enjoy the best quality of life.

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What is complex care?
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Read the CQC report on C4 Care here
Covid 19 Contingency Statement

Our complex care team can help with:

24 hour support

Supporting people to continue living in their own home, helping people with care whenever they require it.

Respite care

Respite care is designed to be delivered on a temporary basis, whether that's dealing with a chronic illness to dealing with a patients specific needs.

Looking for care?

Call us today to talk about your care needs…

Interested in joining the C4 Care team?

View all our current vacancies or see the training we offer.

What is complex care?

Complex care is specialist support for people with one or more long term or chronic health conditions, particularly where one condition influences the care of another. As part of this support, C4 Care manages a complex care plan that coordinates a team of healthcare professionals, improving an individual’s experience of living with complex health needs.

Everyone in our complex team receives specialist training to ensure they deliver the very best care. They will manage symptoms and work with healthcare professionals to deliver person-centred complex care at home. We focus on compliance, compassion, and wellbeing in day-to-day care to enable highest quality of life and independence

Who is it for?

Complex care supports anyone with a chronic illness, disability, or long-term condition and who needs a lot of additional support. Examples might include stroke recovery, dementia, mobility disorders, Parkinson’s, depression, brain injuries, or neurological conditions.

Our complex care department can assist with the following:

Administering medication
Supporting those with specific medical or health conditions
Communicating with others using aids or support
Behaviour management
Providing end of life care in collaboration with other healthcare professionals
Offering specialist care

Some of the people we support

We’ve needed 10 hours of care per day for my wife for the last 10 years. C4 have been fantastic with the support they have given over the last couple of years. They have shown a great deal of understanding towards my wife and have always done their best in making sure shifts are covered, even during Covid and over Christmas and New Year. C4 have been the best care company we have employed in nearly 10 years.

Why choose C4 Care?

At C4 Complex Care, we provide high-quality complex care services to clients with chronic illnesses and disabilities. Our department is staffed by skilled and experienced professionals who are dedicated to helping patients lead independent, active lives. We provide complex care training to our carers so that they can deliver the best possible care to patients. This makes us the choice for those who need complex care services.

CQC Overview

Overall rating for this service.	Good
Is the service safe?	Good
Is the service effective?	Good
Is the service caring?	Good
Is the service responsive?	Good
Is the service well-led?	Good

Read the CQC report on C4 Care here.

FAQs

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What is a complex needs patient?

A complex needs patient will often have more than one chronic or long-term illness or condition, and one may influence the care of another. This can be physical or mental health conditions, as well as social vulnerability. Complex care services are designed to coordinate the many healthcare services people with complex needs require to enjoy the best quality of life at home.

What is a complex care package?

Also called complex care management, this is a package of care designed to help professionals from multiple teams and disciplines work together in caring for an individual with multiple chronic or long-term issues. They help organise a lot of daily care and management from different providers to ensure the individual receives compliant, compassionate care.

What does a complex care nurse do?

A complex care nurse is responsible for leading the complex care package being delivered by a wider team of carers and healthcare professionals. They will specialise in a variety of conditions so they can care for people with multiple complex health and social needs.

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