FAQs
Our answers to your most commonly asked questions, please reach out to us if you have any other enquiries.
What type of care do C4 Care provide?
We provide comprehensive home care, complex care, and outreach services for both adults and children. Our expertise extends to supporting older individuals, those with mental health challenges, learning disabilities, physical disabilities, and medically complex conditions.
What areas do your services cover?
We cover a large amount of the North West including Stockport, Manchester, Trafford, Rochdale, Tameside, Cheshire west and Chester, Cheshire east, Derbyshire and St. Helens.
What are your standard and bank holiday rates?
The rate is for an hour of care starts from £26.00 standard and £39.00 on bank holidays.
What is the difference between DOM care and support care?
Home care (DOM care) is in the c home and is likely to include personal care and/or medication but also include meal preparation, assistance with bathing, etc. Community support (support care) is community based and is to support a customer access leisure and community activities.
Do you always provide the same care staff?
We strive to ensure where possible the continuity of care by consistently providing the same dedicated staff members. This approach helps build trust and familiarity, leading to more personalised and effective care for our clients.
What training do the care staff have?
Do you provide staff who do home cleaning?
Can you help out with pet care?
Yes, we also assist in caring for pets as part of our comprehensive service. We understand the important role pets play in the lives of our customers and are committed to helping with their care, ensuring both the customer and their pets are well looked after.
Can we meet and greet the staff first.
How diverse is your workforce?
Our workforce is highly diverse and includes speakers of Arabic, Urdu, Polish, Portuguese, and many other languages.