Purpose of this privacy notice
This privacy notice aims to provide you with specific information on how we collect and process your personal data through the use of our website.
It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing your personal data. This ensures that you are fully away of how and why we are using your data.
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues. We would, however, appreciate the chance to deal with any concerns before you approach the ICO so please consider contacting us first.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
What sort of data do we collect?
C4 Care collects personal data about you if you contact us directly via one of our email addresses or Contact Us forms. This data may consist of information such as your name, e-mail address, telephone number and place of work. We may occasionally email you with relevant information about C4 Care.
We also collect information to provide us with a better understanding of the users and visitors to our website. This provides data about site traffic and site interaction so that we can offer better site experiences and tools in the futures. This information does not contain personally identifiable information.
What do we use this information for?
Do we pass data to third parties?
Yes. Cookies are small text files stored on your computer by your browser. They’re used for many things, such as remembering whether you’ve visited the site before, so that you remain logged in – or to help us work out how many new website visitors we get each month. They contain information about the use of your computer but don’t include personal information about you.
We may collect information automatically when you visit the website, using cookies. This allows us to compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
Most internet browsers accept cookies automatically, but you can change the settings of your browser to erase cookies or prevent automatic acceptance if you prefer.
- Right of access
- Right to rectification
- Right to be forgotten
- Right to restriction
- Right to be informed
- Right to portability
- Right to object
Access to personal information
As an organisation we try to be as open as we can in terms of giving people access to their personal information. Individuals can find out if we hold any personal information by making a ‘subject access request’ under the data protection legislation. Where we hold information about you we will:
- Give you a description of it;
- Tell you why we are holding it;
- Tell you who it could be disclosed to; and
- Let you have a copy of the information in an intelligible form.
To make a request to find out about any personal information we may hold you need to put the request in writing to the address below.
If you agree, we will try to deal with your request informally, for example by providing you with the specific information you need over the telephone.
If we do hold information about you, you can ask us to correct any mistakes by contacting the Company.
We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal information to those employees, agents, contractors and other third parties who have a business need-to-know. They will only process your personal information on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.
How do we let you know if our policy changes?
Any policy changes, either due to business reasons or future changes in legislation, will be posted on this page and, if substantial, may be promoted on the website or through e-mail notification.
Unit A14, Riverview House
The Embankment Business Park