Asima's Story: Making a Difference in Complex Care

Making a Difference in Complex Care

At C4 Care, our mission is to provide the highest level of support for families and individuals navigating complex health conditions. We recently had the pleasure of speaking with Asima, the mother of Zabia and Maliha, both of whom are receiving care from our team. Here’s her experience.

The Journey to C4 Care

Asima’s daughters have a complex condition—Leukodystrophy Cerebral Palsy—which affects their ability to speak, swallow, and breathe. They require specialised support, including the use of PEG (percutaneous endoscopic gastrostomy) for feeding. Given the nature of their needs, Asima sought professional care to ensure the safety and well-being of her children.

After hearing about C4 Care through Manchester Council, Asima has been with us for six months, benefiting from both complex and domiciliary care services.

C4 Care’s Impact

When asked how C4 Care has changed her life, Asima shared the following:

“C4 has changed my life and the life of my daughters for the better. I feel safe around my carers, and I feel comfortable leaving my daughter with them whenever I need to go out.”

Her experience with our carers has been overwhelmingly positive. Asima expressed that she feels part of the C4 family, confident that her daughters are receiving the best possible care. The reliability and professionalism of her care team have allowed her to maintain her independence and peace of mind.

What Makes C4 Care Stand Out?

Asima highlighted several aspects of our service that she finds most beneficial:

  • High-quality care: Our carers are well-trained and experienced, ensuring that the complex needs of her daughters are met with expertise.
  • Open communication: Asima values the clear and consistent communication between her family and the C4 team. She knows she can call the manager at any time and will always be met with a solution-oriented approach.
  • Reliability: Whether it’s day-to-day care or emergency support, Asima feels confident that C4 will be there when her family needs us the most.

Testimonial

Asima’s testimonial about her experience with C4 Care speaks to the dedication and quality of our team:

“C4 provides me with very nice, caring, well-trained, and experienced carers—I can’t ask for more.”

Looking Ahead

Asima also expressed her willingness to continue with C4 Care if her family’s needs were to increase. She shared, “If I have been agreed any more hours, I will surely use them with C4.” This kind of trust and appreciation motivates us to continue providing the best care possible for all of our clients.

Final Thoughts

At C4 Care, stories like Asima’s inspire us to keep pushing the boundaries of what compassionate care can achieve. We are proud to support her and her daughters, and we look forward to continuing our journey together.

If you would like to share your experience with C4 Care or inquire about our services, feel free to reach out to our team. We are always here to help.

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