Meet Debbie and Craig
In May 2021, Debbie, who lives with Multiple Sclerosis and Bipolar disorder, began her journey with C4 Care. Her husband, Craig, plays an integral role in managing Debbie’s care. The couple learned about C4 Care through ILBP, and since then, they haven’t looked back.
Why They Chose C4 Care
Caring for someone with complex medical conditions is never easy. Craig had tried other agencies in the past, but unfortunately, they often fell short of the level of care Debbie needed. That’s when they turned to C4 Care, hoping for a different experience—and they found just that.
Services That Make a Difference
Debbie currently receives homecare services from C4 Care, and these services have been nothing short of life-changing for the couple. Craig mentioned, “I would not be able to cope without C4. The C4 staff are fantastic and try to help as much as possible. I couldn’t get through a week without C4.”
It’s not just about the care provided—it’s about the peace of mind that comes with knowing that C4 Care truly understands their needs. “C4 really tries to ensure total care coverage,” Craig adds, highlighting the reliability and dedication of the C4 Care team.
What Sets C4 Care Apart
For Debbie and Craig, the most beneficial aspect of C4 Care is the approachable and responsive service. Organising complicated care weekends or arranging respite care can be daunting, but with C4 Care, Craig has found a partner who is up to the task. “Their approachable service is second to none, especially when trying to organise complicated care weekends or respite care,” he says.
A Heartfelt Testimonial
Reflecting on their experience, Craig shares, “Where do I start, C4 are a true care company. From management down, they really do try and put the Care into Caring.” This heartfelt sentiment speaks volumes about the commitment C4 Care has to its clients. Over time, the couple has seen some of their carers promoted, while others have moved on—but the relationships and the impact remain.
Exceeding Expectations
When asked if there was anything else they’d like to share, Craig concluded with a powerful statement: “C4 has consistently met our expectations in dealing with Debbie’s Care. It’s a very difficult industry to be in, but C4 really does care about their customers. Thank you, C4.”
Final Thoughts
Debbie’s journey with C4 Care is a testament to the difference that compassionate, reliable, and personalised care can make in the lives of those who need it most. C4 Care doesn’t just provide a service—we become a crucial part of our clients’ support systems, ensuring that families like Debbie and Craig’s can navigate the complexities of care with confidence and peace of mind.
